SHIPPING, BILLING & ORDER STATUS
Where do you ship?
We deliver all throughout Southern California and across west cost via USPS, UPS, and FedEx.
Keep an eye out for expanded shipping zones as we continue to grow!
How long does shipping take?
Every bag of SoCalutch specialty grade coffee is roasted on demand after you place your order - never before. We don't believe in warehousing pre-roasted coffee because fresh simply tastes better.
Shipping & Delivery
Here's What to Expect:
- Orders typically arrive in 3-4 business days within Southern California
- Your beans are roasted to order, ensuring maximum freshness
- Shipping times may vary based on location and weather conditions
- Free shipping on orders over $50
Need your coffee by a specific date? Got questions about your order? We've got your back! Drop us a line at support@SoCalutch.com.
What happens if my order is delayed or lost?
We'll keep you informed of any delays beyond 6 business days. Once your order is shipped, we're not responsible for damages or loss, but we'll help you resolve any issues with the shipping carrier. For immediate assistance, just hit us up at support@SoCalutch.com We're always here to help!
How do I change my order after it's been placed?
Got a change of heart or need a little tweak to your order? No worries! Reach out to us atsupport@SoCalutch.com. We'll do our best to accommodate your request, keeping in mind that changes may not be possible once your order is on its way with theUPS.
What payment methods do you accept?
We accept major credit cards, American Express,PayPal, and AfterPay.
We also accept Google Pay, apple pay and shop pay
When will my card be charged?
Your card is charged immediately upon placing your order.
How do I update my billing information?
You can update your billing info in your account settings.
COFFEE BEANS
How do I choose the right coffee for me?
There's no right or wrong way to find your perfect SoCalutch Coffee—it's all about the coffee you love. For starters, here's the lowdown on finding your brew:
- Light Roast: Smooth and mellow
- Medium Roast: Balanced and bold
- Dark Roast: Rich and full-bodied, ideal for those who like it strong.
Flavor Profiles:
- Fruity: Tropical vibes with notes of berries and citrus.
- Chocolatey: Sweet and satisfying with hints of cocoa and caramel.
- Earthy: Grounded flavors with notes of spice and cedar.
Brewing Grind:
- Drip: Classic pre-ground coffee and easy for everyday use.
- Pour Over: Freshest, most flavorful way to experience coffee. It brings out unique flavors for the discerning coffee lover. You'll need a grinder to grind them up before brewing.
Don't forget to experiment and explore the different options! We've got single-origin, blends, and even decaf.
What types of coffee beans do you offer?
We're stoked to offer a rad selection of coffee beans, each with its own unique SoCal vibe. We also offer a variety of single-origin beans and limited-edition blends, so be sure to check back often to see what's new!
Can I buy coffee brewing equipment from SoCalutch?
While we're currently focused on bringing you the raddest SoCal coffee blends, we don't offer brewing equipment just yet. But hey, stay tuned! We're always looking for ways to expand and upgrade your coffee experience.
How many cups of coffee can I get from each coffee?
12 oz (340g) is equivalent to 23 cups (16g/cup)
How long will my coffee stay fresh?
For optimal flavor, enjoy your SoCalutch coffee within one month of opening and within one month of the roast date. Store your beans in an airtight container in a cool, dark place.
I'm a coffee roaster. How can I partner with SoClutch?
Reach out to us via email at management@SoCalutch.com or through our website, and we'd love to discuss a potential partnership.